Privacy Policy
Effective Date: April 10, 2025
This Privacy Policy delineates our protocols and actions regarding the accumulation, utilization, and disclosure of your information when you use the service and informs you about your confidentiality entitlements and how legislation safeguards you.
Gathering and Employing Your Personal Datac
Personal Data
While engaging with our Service, we might request you to furnish us with specific personally identifiable information that can be implemented to correspond with or recognize you. Personally identifiable information may encompass, but is not restricted to:
Email address
First name and last name
Usage Data
Usage Data
Usage Data is automatically compiled during service utilization.
Usage Data may comprise details such as your IP address, browser type, browser version, unique device identifiers, and other diagnostic data, such as: user logins, time spent on the platform, number of distinct conversations with the product, and the number of files uploaded and downloaded from the platform.
When you access the service via or through a mobile device, we may automatically amass certain details, including, though not limited to, the mobile device type you employ, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the mobile Internet browser type you utilize, unique device identifiers, and other diagnostic data.
We may additionally gather details that your browser transmits whenever you visit our service or when you access the service via or through a mobile device.
Cookies
We make use of very short-lived (24-hour) cookies to assign unique user-session identifications. We do not use cookies for any other purpose; nor is the information stored in the cookies linked to any other data.
We may utilize personal data for the following objectives:
To provide, maintain and improve our service.
To manage your account: to administer your registration as a user of the service. The personal data you provide can give you access to distinct functionalities of the service that are accessible to you as a registered user.
For the fulfilment of a contract: the development, adherence, and execution of the purchase agreement for the services you have acquired or of any other agreement with us through the service.
To reach you: to communicate with you via email, SMS, or other comparable forms of electronic correspondence, concerning updates or informational communications pertaining to the functionalities, products, or contracted services, including the security updates, when requisite or reasonable for their implementation.
To handle your requests: to attend to and manage your inquiries to us.
We may distribute your personal details in the following circumstances:
With service providers: we may share your personal details with service providers to observe and analyze the usage of our service, to contact you.
For corporate transfers: we may share or convey your personal details in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your consent: we may reveal your personal details for any other purpose with your consent.
Keeping Your Personal Data
We will keep your personal data only as long as it's needed for the reasons explained in this Privacy Policy. We will keep and use your personal data as much as needed to follow our legal duties (for example, if we have to keep your data to obey laws), settle disagreements, and enforce our legal agreements and rules.
We will also keep usage data for internal analysis purposes. Usage data is usually kept for a shorter time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
We will keep and use your personal data as much as needed to follow our legal duties (for example, if we have to keep your data to obey laws), settle disagreements, and enforce our legal agreements and rules.
We will also keep usage data for internal analysis purposes. Usage data is usually kept for a shorter time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including personal data, is handled at our operating offices and in any other places where the people involved in the handling are located. This means that this information may be transfer to — and kept on — computers located outside of your state, region, country, or other government area where the data protection laws may be different than those from your area.
Your agreement to this Privacy Policy followed by your giving of such information means you agree to that transfer.
We will take all steps reasonably needed to make sure that your data is treated safely and following this Privacy Policy and no transfer of your personal data will happen to an organization or a country unless there are proper controls in place including the safety of your data and other personal information.
Sharing Your Personal Data
If we are part of a merger, takeover, or asset sale, your personal data may be transferred. We will give you notice before your personal data is moved and becomes subject to a different Privacy Policy.
In certain situations, we may have to share your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other Legal Needs
Security of your personal data: the security of your personal data is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
In order to provide, communicate and analyze our services, we depend on service providers. These providers offer critical services such as providing cloud infrastructure, conducting analytics for the assessment of the speed, accuracy, and/or security of our services, verifying identities, identifying potentially harmful activity, etc. We authorize these service providers to use or disclose the personal data we make available to them to perform services on our behalf and to comply with relevant legal obligations. We require these service providers to contractually commit to security and confidentiality obligations for the personal data they process on our behalf.
Marketing
We do not collect and use your personal information for marketing purposes and do not share your personal information with third-parties for the purpose of marketing.
Security of Personal Information
We implement commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measure or method of data transmission over the internet is 100% secure. In addition, you are solely responsible for protecting your log-in and password, limiting access to your devices, and signing out of websites and accounts after your sessions.
Links to Other Websites
Our service may contain links to external websites or social media platforms that are not operated by us. Third-party websites and services have their own terms and conditions and Privacy Policies, and you should read these carefully before you submit any personal information to them.
Children Under the Age of 13
Our service is not directed at children or minors under the age of 13 and we do not knowingly collect any personal information from them. Parents of teenagers between the ages of 13 and 17 years old are urged to exercise care in monitoring the use of this service by their teenagers. If you are a child under the age of 13, please do not attempt to register for or otherwise use our Service.
Data Protection Rights and User Choices
Depending on your geographic location and subject to relevant legal exceptions, you may hold specific rights regarding your personal data.
You have the right to access, correct, update or delete of your personal data, contingent upon certain applicable legal exemptions. Kindly observe that we cannot assure the factual accuracy of outputs generated by our models. Should an output contain factually incorrect personal information pertaining to you, you can file a correction request, and we will make reasonable efforts to amend this information. However, due to the technical intricacies of our models, achieving complete accuracy may not always be feasible.
If we have gathered and processed your personal data based on your explicit consent, you retain the right to revoke that consent at any juncture. Revocation of consent will not invalidate the lawfulness of any processing conducted prior to your withdrawal, nor will it affect the processing of your personal data carried out on lawful grounds other than consent.
The right to file specific data protection requests through a Designated Representative.
The right to be free from discriminatory practices for exercising your rights as granted under applicable data protection laws.
The right to challenge a decision we render regarding your rights request.
Exercising Your Rights: Please submit a request via email: compliance@aqmen.ai, providing your full legal name, email address, username, and physical address. Upon submission, we will reply within the timeframe mandated by applicable data protection laws.
Please be aware that your personal data may be exempt from such requests under specific circumstances, such as when we are obligated to retain your information to adhere to our legal responsibilities or to establish, exercise, or defend legal claims. If an exemption applies, we will inform you accordingly in our response.
Verification: To safeguard your personal data, your ability to exercise certain rights outlined in this Privacy Policy may be contingent upon your capacity to authenticate your identity. For instance, we may require you to authenticate your identity by validating your account credentials or supplying supplementary information to facilitate identity verification.
Designated Representatives: To exercise your rights through a Designated Representative (as defined by applicable law), you must furnish your Designated Representative with written authorization to act on your behalf. We may request a copy of this written authorization from your Designated Representative when they submit a request on your behalf. We reserve the right to decline requests from Designated Representatives who fail to supply proof of authorized representation.
Appeals: If we decline to act on a request within a reasonable timeframe following receipt, you may contest our decision via email: compliance@aqmen.ai. In such an appeal, you must (1) supply sufficient details to enable us to authenticate your identity and identify the original request, and (2) furnish a description of the rationale for your appeal. Please note that your appeal will be governed by your rights and obligations under applicable law. We will address all appeal requests as promptly as reasonably possible, and within the legally required timeframe.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process personal data under the following conditions:
Consent: You have given your consent for processing personal data for one or more specific purposes.
Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing personal data is necessary in order to protect your vital interests or of another natural person.
Public interests: Processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by us.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
We undertake to respect the confidentiality of your personal data and to guarantee you can exercise your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
Request access to your Personal Data. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data.
Request correction of the personal data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Object to processing of your personal data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request erasure of your personal data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
Request the transfer of your personal data. We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw your consent. You have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the service.
Exercising of Your GDPR Data Protection Rights
You may exercise your rights of access, rectification, cancellation and opposition by contacting us via email: compliance@aqmen.ai. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
California Residents
Sale and/or sharing of personal information:
We do not "sell" or "share" (as those terms are defined under the CCPA) personal information, nor have we done so in the preceding 12 months.
Your California Privacy Rights:
As a California resident, you may have the rights listed below regarding the personal information we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Right to know: You have the right to request the following information about our collection, use, and disclosure of your personal information:
Categories of personal information we have collected and disclosed for business purposes.
Categories of sources from which we collected personal information.
The business or commercial purposes for collecting personal information.
Categories of third parties to whom personal information was disclosed for business purposes.
Specific pieces of personal information we have collected.
Right to deletion: You have the right to request that we delete personal information we retain about you.
Right to rectification: You have the right to request that we correct inaccurate personal information we retain about you.
You may exercise your rights as a California resident by contacting us via email: compliance@aqmen.ai. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to You as soon as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law. If you use the service after any changes to the Privacy Policy have been posted, all of the changes made will apply to your use of the service.
How to Contact Us
If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact us at compliance@aqmen.ai.